Terms of Service

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Cloud Developer, LLC ("Company," "we," "our," or "us") governing your access to and use of our website clouddeveloper.us and any related services we provide (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use our Services.

Services Description

Cloud Developer, LLC provides Salesforce consulting services, including but not limited to:

• Salesforce implementation and configuration
• Custom development (Apex, Lightning Web Components, Flows)
• AI and automation implementation
• System integration and data migration
• Ongoing support and optimization
• Training and documentation

Consulting Services Agreement

The specific terms of any consulting engagement, including scope of work, deliverables, timelines, and fees, will be outlined in a separate Statement of Work ("SOW") or service agreement. In the event of any conflict between these Terms and a signed SOW, the SOW shall govern with respect to that specific engagement.

All consulting services are provided on a professional services basis. We are not employees of your organization and maintain independent contractor status.

Payment Terms

Payment terms for consulting services will be specified in your SOW or service agreement. Unless otherwise agreed:

• Invoices are due within 30 days of receipt
• Late payments may be subject to a 1.5% monthly interest charge
• We reserve the right to suspend services for accounts more than 30 days past due
• All fees are non-refundable once work has commenced, unless otherwise specified

Intellectual Property

Our Property

All content on our website, including text, graphics, logos, images, and software, is the property of Cloud Developer, LLC and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

Client Deliverables

Unless otherwise specified in your SOW:

• Upon full payment, you will own custom code, configurations, and deliverables created specifically for your engagement
• We retain ownership of pre-existing tools, frameworks, templates, and methodologies
• We may retain the right to use non-confidential techniques, knowledge, and experience gained during engagements

Confidentiality

We understand the sensitive nature of business information shared during consulting engagements. We agree to:

• Keep all confidential information strictly confidential
• Use confidential information only for the purposes of providing services
• Not disclose confidential information to third parties without prior consent
• Take reasonable measures to protect confidential information

Confidential information does not include information that is publicly available, independently developed, or rightfully received from third parties.

User Responsibilities

When using our Services, you agree to:

• Provide accurate and complete information
• Cooperate and provide timely access to systems, data, and personnel as needed
• Maintain appropriate backups of your data before any work begins
• Ensure you have necessary rights and permissions to data and systems we access
• Not use our Services for any unlawful purpose
• Not interfere with or disrupt our Services or systems

Disclaimer of Warranties

OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• Implied warranties of merchantability and fitness for a particular purpose
• Warranties that the Services will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy or completeness of content

We do not warrant that Salesforce or any third-party platform will perform in any particular manner or that integrations will work without issues.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLOUD DEVELOPER, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or data
• Business interruption
• Cost of substitute services
• Any damages arising from your use of or inability to use our Services

Our total liability for any claims arising from or related to these Terms or our Services shall not exceed the total fees paid by you to us in the twelve (12) months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Cloud Developer, LLC and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your violation of these Terms, your use of our Services, or your violation of any rights of a third party.

Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination of any consulting engagement, you shall pay all outstanding fees for services rendered through the termination date. Provisions that by their nature should survive termination shall survive, including confidentiality, intellectual property, limitation of liability, and indemnification.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Georgia.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page with a new "Last updated" date. Your continued use of our Services after any changes constitutes acceptance of the new Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Contact Us

If you have any questions about these Terms of Service, please contact us at: